GLASSWORK

FAQ

What peopleask us

The questions that come up most in conversations, and our answers as far as we know them. Where we are not certain, we do not write as if we were.

Project and scope

Can VR content be built if there is no 3D model of the machine?

Yes. Without CAD files the physical machine is measured by 3D scanning (photogrammetry or LiDAR) and turned into a digital twin. At project start we review whatever CAD, drawings and photographs exist and choose the most suitable method.

How long does a project take?

A typical first project runs 8–10 weeks: 1–2 weeks for the digital twin, 3–6 weeks for scenario development, 1 week for test and pilot. Discovery takes 1–4 weeks before that. Machine complexity and the number of scenarios move these ranges.

Where should we start?

With the training that repeats most and costs most. One machine, one line or one procedure. Scope grows after the pilot runs — a large scope on day one usually means nothing to show for months.

What do you need from us, and what do we get?

From you: CAD data or drawings for the machine, the relevant procedure document, a risk assessment for safety scenarios, a small group for the pilot sessions and one point of contact. From us: the digital twin, a working scenario, a short guide and the pilot report.

Product and hardware

Is Synaps a ready-made scenario library?

No. The platform is shared; scenarios are written for you, from your assembly instructions, maintenance procedures and risk assessment.

What hardware does it run on?

Standalone headsets and PC-connected headsets, plus a desktop client for participants without a headset. Whether the hardware you own is compatible is checked together before installation. We do not publish a model list, because compatibility shifts with versions.

How many people can join at once?

Two to four participants share a scene in one session. Those without a headset follow the same scenario from a desktop, so group size is not capped by headset count.

How is content updated?

Scenarios are modular. When a machine is revised or a procedure changes, only the affected step is updated and the update is pushed to devices centrally; the content is not rebuilt.

Data and the legal frame

Our plant has no internet. Does it work?

It does. The session runs over the local network and the data never leaves the site. Internet is only needed for content updates and for joining from another city.

Who owns the session data and where does it live?

You own it. In local network mode it never leaves the site. When the cloud is used, records are held as your organisation’s and export to your own learning management system through SCORM or xAPI. Our privacy page covers the personal-data frame.

Does VR training replace legally mandated safety training in Turkey?

It does not. The Regulation on the Procedures and Principles of Occupational Health and Safety Training requires start-of-work training to be hands-on and face to face, and the fourth topic of basic training to be face to face in hazardous and very hazardous workplaces. Virtual reality can be used as a practical tool inside those sessions but does not remove the obligation. Which topic goes by which method is decided with your safety specialist.

Does a session count as distance learning?

Not if it runs at the plant with the instructor present: participant and instructor are in the same room, which makes it face-to-face training. If the parties are in different places the session can run remotely, and then the regulation’s distance-learning rules apply.

Results and measurement

Does VR training actually work?

Virtual reality has measured results in industrial training; our case studies page reports them with links to the companies’ own publications and to peer-reviewed work. We do not quote figures for our own projects, because we have no publishable measurement yet. What happens in your plant is what the pilot measurement will show.

What is measured?

The duration of every step, the type of mistake made (wrong order, wrong part, skipped step, missed check) and completion per scenario. Put one participant’s repeats side by side and a competence curve appears.

Can results be exported to our existing LMS?

Yes. The session result exports as a SCORM package or as xAPI statements, both standards that common learning management systems read.

Commercial

How does pricing work?

There are two lines: content development and platform use. Content development is priced per project against machine complexity and the number of scenarios. The platform side depends on simultaneous users and the modules chosen. A firm number needs a conversation about scope.

Is the pilot paid?

The pilot is a project stage, so its scope and cost sit in the proposal. The discovery call is free — that is where we work out the scope and a realistic schedule together.

If the answer is not here

Ask us directly. Where we do not know something, we would rather say so than write around it.

Let's start withone machine

We pick the pilot scenario together, make it run, and measure it. The results decide what comes next.

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info@glassworktech.comFAQ